Gilead Privacy Statement

This Privacy Statement explains how Gilead Sciences, Inc., and its wholly owned subsidiaries and successors, including Kite Pharma, Inc. (together referred to as

Except as otherwise noted below, this Privacy Statement applies to the personal information that Gilead processes related to:

  • our Services, including our clinical research and patient support programs, and other healthcare and patient programs we administer, sponsor, or operate
  • healthcare professionals
  • individuals who register for or participate in our webinars and other events
  • individuals who are subscribed to receive news, information, and marketing communications from us
  • individuals who participate in contests, sweepstakes, surveys, and research conducted by us
  • individuals that otherwise communicate, engage, or interact with us related to our business or our Services

This Privacy Statement does not apply to the personal information that we collect and process about employees and personnel or job applicants and candidates, which is subject to separate privacy notices.

Additional notices. In some cases, additional or supplemental privacy notices may apply to certain personal information that we collect and process. Such notices are generally intended to supplement this Privacy Statement by providing additional information for certain personal information and business activities. For example, we may provide notices to individuals who participate in patient support and assistance programs sponsored by Gilead in order to provide additional or more specific information to participants about the processing of their personal information related to such programs. We may also provide specific notices and obtain specific consents from clinical trial participants. More information related to Gilead

We collect personal information from various sources including:

  • Directly from individuals who access or use our Services or communicate with us about our business or our Services, including, for example:
    • Participants in clinical trials and patient assistance programs that we sponsor
    • Others acting on behalf of patients and other individuals, such as authorized representatives and legal guardians
    • Users of our websites and mobile applications
    • Individuals that communicate with Gilead
    • Individuals that report or otherwise communicate quality, safety, or adverse event-related information about our clinical products and treatments
  • Through our Services
  • From healthcare professionals
  • From contract research organizations and clinical trial investigators
  • From government agencies and/or public records
  • From service providers, data brokers, or business partners
  • From industry and patient groups and associations
  • From publicly available sources, including information provided on websites, social media channels, public forums or platforms, and other third-party sources

The personal information that we collect and process varies depending upon our relationship and interactions with you. As further described below, we may collect personal information directly from individuals, as well as from third parties and via automated means, such as cookies, web beacons, pixels, and web server logs related to the use of our Services or an individual

In general, Gilead collects and processes personal information for the following purposes:

  • Providing Services and support. To provide and make available our Services, to communicate with you about your use of and interactions with our Services, to respond to your inquiries, to fulfill your orders and requests, to process your payments, and for other customer and patient support purposes. For example:
    • Where you have requested information regarding participation in a clinical trial with Gilead or one of Gilead

Gilead processes personal information where it has a legal ground for doing so. Certain laws, such as the GDPR, UK data protection law, and similar laws, set forth specific legal grounds for our processing of personal information. Legal grounds for the processing of personal information under such laws include:

  • The processing is in Gilead

Generally, we disclose the personal information we collect as described in this section:

  • Within our family of companies. In the normal course of performing Services, personal information may be shared within Gilead and its affiliates for purposes consistent with this Privacy Statement.
  • With our service providers and partners. We may retain other companies and individuals to perform services on our behalf and we may collaborate with other companies and individuals with respect to the Services. Examples of service providers include data analysis firms, credit card processing companies, customer service and support providers, email and SMS vendors, web hosting and development companies, and fulfillment companies. Providers also include our co-promote partners for products and treatments that we jointly develop and/or market with other companies. Some providers may collect personal information on our behalf.
  • Third party platforms, providers and networks. We may disclose or make available personal information to third party platforms and providers that we use to provide or make available certain features or portions of our Services, or as necessary to respond to your requests. We may also make certain personal information (such as browsing information) available to third parties in support of our marketing, advertising, campaign management, and analytics purposes.
  • In connection with business transactions. If we are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. We may also share certain personal information prior to the completion of such a transfer, such as to lenders, auditors, and third-party advisors, including attorneys and consultants, as part of due diligence or as necessary to plan for the transfer.
  • For product safety and adverse incident reporting. Gilead may share personal information related to product safety and adverse incidents with relevant national and/or international regulatory authorities, law enforcement, or public bodies or courts, where Gilead is required to by applicable laws, regulations, or at the request of those authorities.
  • To comply with our general legal obligations. Gilead may disclose, without your prior permission, any personal information about you or your use of our Services if necessary to:
    • protect and defend the rights, property or safety of Gilead and others;
    • enforce the terms and conditions that apply to use of our Services;
    • as required by a legally valid request from a competent governmental authority and/or to comply with a judicial proceeding, court order, or legal process;
    • enhance product security and prosecute those who threaten product security; or
    • respond to claims that any content violates the rights of third parties.

We may also disclose personal information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.

  • Security and protection of rights. Where we believe necessary to investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of the terms of service and other agreements. We may also use certain information as evidence in litigation in which we are involved.
  • Additional information about healthcare professionals. We may disclose personal information about healthcare professionals as disclosed below:
    • For safety monitoring, reporting and auditing and responding to inquiries or issues in relation to our Services
    • To comply with requirements imposed by industry codes of conduct, including the transfer of value data of healthcare professionals and the public disclosure of such data

We and our third-party providers use cookies, web beacons (also referred to as pixels or tag) and similar technologies within our Services to automatically collect information about the use of our Services. Cookies are small text files that are transferred to your computer or mobile device by a website. Web

beacons are small files that are embedded into a webpage and can track users, similar to a cookie. The information collected by cookies, web beacons and similar tracking technologies varies depending on the website or Services being used, but may include non-identifying information, as well as personal information, such as details regarding the device or browser you are using, your IP address, the previous website you visited, the links you clicked, pages you visited and other usage and browsing activity.

We and our third-party providers use this information to analyze and understand how users access, use and interact with our content and Services, to identify and resolve bugs and errors, and to assess secure, protect, and to optimize and improve the performance of our Services (such as to enable language settings on a website). In addition, some of our website and Services may including advertising and targeting cookies and tags that are used by us and third parties to personalize content and ads within the Services and to better target advertising on third party sites, mobile apps and online services. These third parties may combine the information collected via cookies, web beacons and similar technologies on our Services with similar information collected on third party sites, mobile apps and online services.

To learn more about the use cookies, web beacons and other tracking technologies, including targeting cookies and tags, on the Services, please see our Cookie Statement.

Managing Your Cookie Preferences. We make available several ways for you to manage your preferences regarding targeted advertising and cookies on our websites as described below:

  • Cookie settings manager. You may exercise your right to opt-out online by clicking on the

We may also use and disclose aggregate, anonymous, and other non-identifiable data, and in some cases de-identified data, related to our business and the Services for quality control, analytics, research, development and other purposes. Where we use, disclose or process de-identified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain and use the information in de-identified form and not attempt to reidentify the information, except in accordance with applicable laws.

Gilead operates all over the world. Therefore, we may need to transfer personal information outside of the country where it is collected for the purposes, and in the manner, set out in this Privacy Statement, including to servers and other storage facilities. To the extent that any personal information is sent outside of an individual

We retain the personal information we collect only as reasonably necessary for the purposes described in this Privacy Statement, in accordance with our records retention policies, as required under applicable law, or as otherwise disclosed to you at the time of collection. The criteria used to determine our retention periods includes: (i) the length of time we have an ongoing relationship with you; (ii) whether we have a legal obligation to retain the information; and (iii) whether retention is necessary due to the nature of our business activities (for example, enforcing other applicable program or participation terms and conditions, or any active litigation or regulatory investigations).

Gilead has implemented safeguards to protect the personal information we collect. However, we cannot guarantee that such measures are 100% effective at preventing theft, loss, unauthorized access, use or disclosure and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. Gilead urges you to exercise caution when transmitting personal information over the internet and to store your passwords in a safe place.

You may have certain rights which depend on Gilead

Our Services are not targeted to children, and we do not knowingly collect personal information from children under 13 without parental consent. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. If you are a parent and you believe we have collected your child

Links to other websites, services, and applications that are not operated or controlled by Gilead (

Any questions, concerns, or complaints regarding handling of personal information by Gilead, or related to revocation of consent to collect, process, transfer, or disclose your personal information should be directed by email to privacy@gilead.com.

You may also contact us by telephone at +1 (833) GILEAD2 (+1 (833) 445-3232), or by mail at the following address:

To submit a request relating to your privacy rights and choices, please use our web portal:

Gilead may update this Privacy Statement from time to time. Gilead will provide notice of such changes by updating the effective date listed on this Privacy Statement. If we materially change how we process your personal information previously collected by us, we will not use the personal information previously gathered without providing notice and/or obtaining your consent. Please check this Privacy Statement frequently for the latest information on our privacy practices.

Residents of certain jurisdictions may have additional rights and choices regarding the processing of their personal information, as described in the applicable Privacy Statement supplements.

A. EU/UK/Switzerland Supplement

If you are an EU/UK/Swiss citizen and/or accessing Gilead websites in the EEA, the UK or Switzerland, then this Supplement may apply in addition to the above.

EU, UK, and Swiss citizens generally have the following rights with respect to their personal information:

  • The right to request access to the personal information that Gilead has about you;
  • The right to rectify or correct any personal information that is inaccurate or incomplete;
  • The right to request a copy of your personal information in electronic format so that you can transmit the data to third parties, or to request that Gilead directly transfer your information to third parties;
  • The right to object to the processing of your personal information for marketing and other purposes;
  • The right to erasure of your personal information when it is no longer needed for the purposes for which you provided it, as well as the right to restriction of processing of your personal information to certain limited purposes where erasure is not possible; and
  • The right to withdraw consent at any time (where relevant)

Transfers of your personal information may be made to entities located outside the European Economic Area, United Kingdom, and/or Switzerland, including entities located in the United States, for processing consistent with the purposes above. Gilead will implement appropriate contractual measures (including the Standard Contractual Clauses, a copy of which you can obtain by contacting privacy@gilead.com) to ensure that the relevant Gilead companies and third parties outside the European Economic Area, United Kingdom, and/or Switzerland provide an adequate level of protection to your personal information as set out in this Privacy Statement and as required by applicable law.

For the processing of personal information relating to the EEA, UK, and/or Switzerland, Gilead has assigned a data protection officer responsible for overseeing our compliance with data protection law, whom you may contact at dpo@gilead.com in case of any questions or concerns regarding the processing of your personal information.

If Gilead

  This medicine is subject to additional monitoring. This will allow quick identification of new safety information. You can help by reporting any side effects you may get.

Reporting of side effects 
If you get any side effects, talk to your doctor or nurse. In the United Kingdom, you can also report side effects directly via the Yellow Card Scheme, Website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. You can also report side effects and quality complaints to Gilead. For information now how to report a side effect in another country, click here. By reporting side effects, you can help provide more information on the safety of this medicine.